Experts on information technology of different banks and financial institutions yesterday stressed the need for building awareness among the stakeholders, particularly customers, to make online banking system protected.
The customers should be more careful to open their accounts while the authorities of banks and financial institutions have to take adequate security measures for safe online transaction, they told a workshop on “Online Banking Security Aspects and Awareness of Stakeholders” at the CTO Forum Bangladesh office.
One of the most significant information security challenges highlighted by banks was lack of customer awareness on information security, the experts said.
The CTO Forum Bangladesh, an organisation for IT professionals in finance, banking, corporate and different business organisations, organised the event.
Chief Information Officer of Airtel Bangladesh Ltd Lutfor Rahman and CTO Forum leaders Nawed Iqbal, Syed Masodul Bari, Dr Ijazul Haque and Debdulal Roy addressed the workshop among others. President of CTO Forum Bangladesh Tapan Kanti Sarkar chaired the workshop.
Despite different security challenges, Tapan said banks around the world were offering e-Banking products and services to attain competitive advantage. With combined efforts of bank and financial authorities, the security and privacy aspects have to be improved for flourishing e-banking in Bangladesh.
Describing security threat to banking industry as a global phenomenon, Lutfor said top online banking fraud took place in the USA while many countries were suffering hugely over online banking security issue.
In Bangladesh, online banking security needed to create awareness among the customers and to intensify monitoring of bank and financial institutions, he added.