Bangladesh: Will Good Corporate Deeds Go Unpunished?

In the aftermath of horrific tragedy, you’d think any efforts to lessen the chance of recurrence would be welcome, especially efforts fueled by significant corporate resources. No doubt the U.S.-based retailers,  including Walmart, Target, and Sears, that signed on to the Alliance for Bangladesh Worker Safety were realistic enough to expect some criticism of  their binding, five-year undertaking to improve labor conditions after April’s Rana Plaza building collapse in which 1,100 people died. (A fire in another factory killed 112 Bangladeshis in November.)

What they may not have expected, or even currently understand, is that by signing on, these companies have provided their adversaries, spearheaded by organized labor, with a potent weapon to advance a multifaceted anti-corporate strategy of which the situation in Bangladesh is just one part.

Indeed, labor groups like the UNI Global Union went on immediate counterattack, excoriating the agreement as essentially toothless and, for want of third-party monitoring, a “sham.” Meanwhile, in early July, 80 retail companies (only three of them American) signed the Accord on Fire and Building Safety in Bangladesh to fund substantial safety improvements. The refusal of American companies to join the Accord was likewise excoriated, when, for instance, UNI spokespeople claimed that the provisions would only add two or three pennies to the cost of a tee-shirt.

I am persuaded that both labor and management share a heartfelt concern for the victims at Rana Plaza, and that both sides sincerely hope for effective remediation of the unsafe conditions that led to the tragedy. But that is where the comity ends. Labor seeks a united front to attack virtually all human rights issues across the board and around the world. By their lights, that purpose is disserved when Corporate Social Responsibility (CSR) programs reassure the world that global corporations can be powerful agents of humane systemic change.

Post Rana Plaza, unions like UNI – a global federation launched in 2000 with more than 900 affiliated unions and 20 million members in 140 countries – have already achieved two fundamental strategic advantages. First, they have gotten the companies to compete in labor’s ballpark, to acknowledge responsibility, to play defense.

But second, they’ve set up the game so that CSR can be used against the corporations themselves. The signatories to the Alliance for Bangladesh Worker Safety would do well to reread Saul Alinsky, who wrote the book on how to make corporations choke on their own good intentions. As Alinsky says in Rules for Radicals, “Make the enemy live up to its own book of rules. You can kill them with this, for they can no more obey their own rules than the Christian church can live up to Christianity.”

By this code, no specific CSR provision will be good enough because the implicit strategy is to define CSR programs as self-serving, and as mere band aids. At the same time, if corporations do not join initiatives like the Accord on Fire and Building Safety in Bangladesh, it only proves their indifference.

Either way a company like Walmart loses as the balance of power continues to shift. Walmart, for one, has already felt some pain as a result of the unions’ focus on CSR, at least enough to encourage the opposition that they’re on the right track.

In July, two large European pension funds, PGGM and Mn Services, announced they’re no longer investing in Walmart because the company does not adhere to international labor conventions. The operative word is “international.” That’s how Walmart is growing and that’s how unions are growing.

It’s instructive that the funds were reportedly rebuffed by Walmart in their efforts to get the company to adopt International Labour Organization conventions. Walmart may have left a communications void that union messaging ably filled. Of course global conventions are written for countries, not companies. One pension fund readily acknowledged that fact, but so what? “We only want to invest in companies with those standards,” said the firm’s head of responsible investment.

It’s hard to imagine these pullouts occurring without the union campaigns to create an environment in which companies like Walmart are constantly vulnerable. A May 2013 document by UNI’s Commerce Sector that’s come into our possession sheds further light on the strategic motives driving the Walmart campaign. It underscores Walmart’s plans “to increase its workforce to 3 million over the next five years, which represents a 36 percent increase from the current figure of 2.2 million workers.

The opportunities these numbers suggest are not lost on a labor movement that for years read about nothing except its own attrition. But it is not a kneejerk reaction to just one corporate spreadsheet. Globalization is organized labor’s strategic driver simply because that’s where the headcounts are.

From a historical standpoint, the targeting of Walmart feeds into a five-year plan formalized at UNI’s 2010 World Congress in Nagasaki. This timeframe coincides tellingly with the accelerated controversy surrounding Walmart’s labor practices as well as the series of workplace tragedies of which Rana Plaza will sadly not be the last.

The anti-Walmart activities typify how the Nagasaki principles are being carried out in action. Among the interminable highlights in the UNI Commerce document: the 2012 launch of the UNI Walmart Global Union Alliance; the first-ever cross-union strike in Brazil; extremely aggressive use of “Twinning” via phone and skype for Walmart employees to communicate around the world; and a concerted use of social media with new communities like the Walmart Alliance Facebook Page.

Beyond tactics, the UNI Commerce document provides three crucial strategic takeaways for any company that is or will be intensively targeted.

First, the unions aren’t fighting guerilla war. They’re waging sustainable combat. If corporations want to fight back, they too must think long-term even while extinguishing whatever brush fires flare up on a daily basis. What, for example, is the long-term viability of a CSR plan? How do companies advance and build on the plan even as they fully anticipate that the unions will use whatever they do against them?

Source: Forbes